Delete your Modat account and data
Operator: Mody(모디)
You can request deletion without reinstalling the app. Opening an email draft does not submit a request or delete data. We verify ownership and reply with the outcome.
Request deletion by email
- Email mody.ai.ko@gmail.com with the subject “Modat account and data deletion”.
- Include your sign-in method (Apple, Google, Kakao, Naver or Toss), a reply email, and whether you want to delete the full account, a specific trip, or support/place submissions. Include the account identifier shown in the app only if you know it.
- We will explain how to verify ownership and process the requested scope after verification. You do not need to know an internal account identifier to request help.
Delete in the app or on the website
- Open Profile in the app or on the website (modat.kr) and sign in to the account you want to delete.
- Select the option to disconnect and delete account records.
- Review the deletion details and authenticate again with the same Apple, Google, Kakao, Naver or Toss account. On iOS and on the website this also asks the provider to disconnect Modat.
- Wait for the deletion-complete message. A connection error or pending confirmation does not mean deletion has completed; retry or contact support.
What is deleted
The selected Modat account's identifier, profile, personal trip reviews, server trips, draw and attendance records, tickets and ad reward records are included. A delayed ad completion signal does not restore a deleted account or add rewards to it.
What needs separate attention
- Your Apple, Google, Kakao, Naver or Toss account and accounts for other Mody services are not deleted.
- Guest trips on your device, downloaded files and externally shared copies must be removed from that device or service.
- Tell us if you also want support emails or place suggestions removed.
- If security logs, backups or legally required records must remain, we will explain the actual scope, reason and retention period in our response.
Do not send passwords, verification codes or identity documents. Account data is not deleted before ownership is verified. Uninstalling the app alone does not delete the server account.